ISO 20000 : 2018 – IT Service Management
Advantages of acquiring ISO 20000
The international standard for IT service management (ITSM) systems is ISO 20000:2018.
It offers recommendations and best practices for setting up, putting into place, maintaining, and continuously enhancing an organization’s ITSM system. Overall, ISO 20000:2018 offers a systematic method for managing IT services, enabling businesses to deliver high-quality services, increase productivity, reduce risks, and satisfy customers.
- Enhanced level of service
- Greater customer assurance
- Increased efficacy and efficiency
- Improved risk taking
- Role and responsibility clarification
- Culture of ongoing progress
ISO 20000:2018 Certification In KOSOVO, NORTH MACEDONIA, ALBANIA, MONTENEGRO
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We take pride in our clients’ success and are grateful for their trust in our services. Your satisfaction is our motivation to continually deliver excellence.
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Whats is ISO 20000 : 2018 – IT Service Management
The international standard for IT service management is ISO/IEC 20000:2018. (ITSM). It offers a framework for businesses to set up, carry out, keep up with, and continuously enhance their service management system (SMS). The standard outlines the standards for providing efficient IT services, with a particular emphasis on IT Service Management.